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eCentre - Trial Launch of Hongkong Post Self Service Postal Kiosk

A self service postal kiosk will be put on trial at the eCentre, 1/F., Trade Square, 681 Cheung Sha Wan Road, Kowloon with effect from 12 April 2010 (Monday).

The kiosk provides a one-stop-shop service for customers to weigh their mail items, assess the postage according to the selected service and destination and print the required postage labels.

On 12 April 2010, in order to enable more customers to try out the kiosk, a restriction of one transaction (post one mail item or purchase 10 postage labels) per queuing customer will be imposed. Each postage label will bear the date of issue and a "Postage Paid" indication, the label will only be valid for use as postage on mail items accepted at the eCentre on the date of issue.

The eCentre opens on Mondays to Fridays from 1:00 p.m. to 8:00 p.m.. Customers patronizing the eCentre for postal services or other facilities need to be registered with a valid registration card. To register for the eCentre service and facilities or other related enquiries, please contact our Customer Service Hotline at 2921 2277.

Details of the service features of the Hongkong Post Self Service Postal Kiosk

The kiosk is operated by a user-friendly touch screen system with operating instructions given in Chinese and English. Customers may use the kiosk for posting of ordinary letters, small packets, registered items, parcels and Speedpost items.

All registered mail, parcel and Speedpost items have to be handed over through the service counter after processing at the kiosk. Receipt with official datestamp will serve as the Certificate of Posting. All ordinary mail posted at eCentre will be datestamped at processing centre.

The kiosk accepts EPS, Hong Kong notes (only $20, $50 and $100) and coins of all denominations. Changes will be given in coins only.

Customers can purchase postage labels for selected denominations from $0.10 by 10 cents up to $5. Receipts will be issued for all transactions. Each postage label will bear the date of issue and will only be valid for use as postage on items posted at eCentre on that date.

Image of the Kiosk Sample of the Postage Label
Image of the Kiosk Sample of the Postage Label
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